Network Status | Zeronet Status

All Systems Operational

About This Site

Welcome to the Zeronet Network Status Page!

At Zeronet, we understand how essential it is to stay connected, whether at home, on the go, or at work. That’s why we are committed to keeping you informed about any maintenance, outages, or incidents affecting both our fibre broadband and mobile services. Our goal is to provide you with timely updates here so you can get back online or stay connected as quickly as possible.

If you notice an issue that isn’t listed, please let us know by reaching out via chat at zeronet.co.nz.

To help you stay informed about potential fibre outages with your local provider, we’ve gathered these handy links for quick reference:
• Chorus: https://www.chorus.co.nz/outages
• Tuatahi First Fibre (Ultra Fast Fibre): https://ultrafastfibre.statuspage.io
• Enable: https://www.facebook.com/enablefibrebroadband
• Northpower Fibre: https://northpower.com/fibre/faults-and-outages

Thank you for choosing Zeronet for your fibre and mobile connectivity. We appreciate your patience and understanding as we work to keep your connections running smoothly.

Fibre Broadband Operational

Auth0 User Authentication Operational

Mobile Operational

Data Operational

Calling Operational

Text Messaging (SMS) Operational

Picture Messaging (MMS) Operational

Number Porting Operational

Voicemail Operational

Voice Services Operational

Fibre Voice Operational

Voicemail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

Broadband and Mobile services down in the Wellington Region

Resolved - The earlier outage affecting the Wellington region has now been resolved. Services have remained stable since restoration, and this incident now appears fully resolved.

If you're still experiencing connectivity issues, please power off your router and ONT for 10 minutes before turning them back on.

We sincerely apologise for any inconvenience this may have caused and appreciate your patience throughout the outage.

For any further updates, you can check the Chorus Network Status page.
Jun 6, 13:46 NZST

Monitoring - Chorus technicians have been on-site, and services are now slowly being restored across the region. We will continue to monitor the situation closely to ensure stability.

For the latest updates directly from Chorus, please check the Chorus Network Status page.

Thank you for your continued patience and understanding.
Jun 6, 12:31 NZST

Identified - We have confirmed a widespread outage affecting the Wellington region, impacting multiple providers. The issue has been identified on Chorus' network.

Chorus technicians are currently en route to the affected site. Their outage page will be updated shortly with more details.

We recommend checking the Chorus Network Status page for the latest updates directly from Chorus.

We’ll continue to monitor the situation and provide further updates as they become available. Thank you for your patience.
Jun 6, 12:17 NZST

Investigating - Wholesale Issue Affecting Fibre Customers
We've identified a problem with our wholesale provider which is impacting many of our fibre and mobile customers. Our team is actively working on a fix, but we currently do not have an estimated resolution time.

Getting in Touch
With this outage throwing a spanner in the works, getting hold of our team through chat, email, or social media's a bit of a mission as such it's best to hold off reaching out for a bit.

Staying Posted
We apologise for the inconvenience and will post hourly updates on this page until the issue is resolved.

Thank you for your understanding.
Jun 6, 12:08 NZST

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.